Sales Report
Sales are the lifeblood of your business. This report tracks the value of products moving between you and your customers as sales and returns occur.
TERMINOLOGY
Orders | The number of orders that were placed on a given date. |
Gross sales | The product price x quantity (before taxes, shipping, discounts, and returns)for a collection of sales. This includes all orders that were paid, pending, authorized, partially_paid or partially_refunded. |
Discounts | The total amount of discounts applied on orders on a given date. |
Returns | The value of goods returned by a customer. |
Net sales | The gross sales - discounts - returns. |
Shipping charges | The total shipping charges applied to orders on a given date. This excludes shipping discounts. |
Tax | The total amount of taxes based on the orders. |
Total sales | The total sales -- that is, gross sales - discounts - returns + taxes + shipping charges. |
Sales reports track the value of products moving between you and your customers as you make sales and process returns.
A sale is made when a customer places an order. The reports include every line item and shipping charge (if applicable) in an order as a separate sale item.
A return is where goods pass from the customer back to you after the customer has bought the goods but decided not to keep them. A return is different from a refund because a return deals with the value of goods, whereas a refund deals with the value of tender that you will issue the customer when you process a return.
Sales appear in your sales reports as a positive value for the day that they were made, and returns appear as a negative value for the day that they were processed.